Shipping and delivery policy
Pedra Colombia S.A.S. | NIT 901700472-5
At Pedra, each piece is handcrafted with care and attention to detail. Because of this, delivery times may vary depending on the complexity and customization of each order. However, we always aim to deliver as quickly as possible.
Estimated Delivery Time
Our standard delivery time is 12 to 20 calendar days from the confirmation of payment. If your order requires additional time due to special requests or production factors, our team will notify you promptly.
Shipping within Colombia
We offer free shipping nationwide within Colombia. For international orders, please contact us before making your purchase so we can provide details on shipping costs and delivery times.
Tracking & Delivery
Once your order has been shipped, you will receive a tracking number to follow your package. Deliveries are handled by certified logistics providers and are made Monday through Friday during business hours.
If you have any questions or special requests regarding your shipment, feel free to reach out to us at hola@pedra.co or whatsapp +57 322 8219270
Thank you for choosing Pedra to be part of your most magical moments. 💍